Total Impact Paint S.R.L. understands the importance of your data and is committed to protecting its confidentiality and security. Therefore, it is important for us to provide you with integrated and practical information regarding the processing of your personal data as data subjects (users of the electrolistica.ro website, clients, potential clients, consumers, potential consumers) within this Privacy Policy applicable for the purposes listed below.

This Policy applies to all devices used to access the electrolistica.ro website, such as smartphones, tablets. If you do not agree with the terms and conditions regarding their use (as outlined in this document in terms of personal data protection, as well as in the General Terms, Privacy Policy regarding confidential information, copyrights, etc.), please do not use the electrolistica.ro website.

According to the requirements of Law no. 677/2001 regarding the protection of individuals concerning the processing of personal data and the free movement of such data, as amended and supplemented, Total Impact Paint S.R.L. securely and only administers the personal data you provide to us about yourself, in the context of visiting the website and purchasing Total Impact Paint S.R.L. products under the brand: electrolistica.ro, or other partner brands.

By ticking that you agree to the General Terms and the Personal Data Processing Policy or, as the case may be, by continuing to use the site and our services after reading this Policy, you agree to this Personal Data Processing Policy.

  1. Purposes for which we collect and process your personal data

Total Impact Paint S.R.L. collects and processes your personal data for the following processing purposes:

  1. Administration, improvement, and realization of products and services provided by the electrolistica.ro website
  2. Commercial activities of product sales, including the creation, administration, and development of product sales on the electrolistica.ro website, customer account management, market research/studies, statistics.
  3. Advertising, marketing, and publicity, promotion of Total Impact Paint S.R.L. services, conducting promotional campaigns, sending newsletters (information bulletins), tracking and monitoring service sales and consumer behavior.
  4. Post-sales activities, including customer relationship services, informing users/customers about the evaluation of services offered (including service evaluation on the website – www.electrolistica.ro), improving the quality of repair services and maintenance of products sold through activities carried out in the Call Center service; service intervention, product replacements.
  5. For evidential purposes regarding the activities mentioned above and archiving.
  6. Categories of personal data we process

To achieve the above purposes, we process the following categories of personal data:

  1. For the administration, improvement, and realization of products and services provided by the www.electrolistica.ro website:

– name, surname, address (home/residence), email, date and place of birth, technical information regarding the visitor’s device – its location, IP address, type of hardware equipment, information about the time interval and date when the electrolistica.ro website was used, other information resulting from the use of Cookie-type applications; For more information about cookies, please consult the Cookie Usage Policy available on the website.

  1. For commercial activities of product and service sales, including the creation, administration, and development of sales, including online sales on the www.electrolistica.ro website, customer account management, market research/studies, statistics:

– name, surname, address (home/residence), personal identification number, email, date and place of birth, delivery addresses.

  1. For advertising, marketing, and publicity, promotion of Total Impact Paint S.R.L. services, conducting promotional campaigns, sending newsletters (information bulletins), tracking and monitoring sales and consumer behavior.

– name and surname, date and place of birth, phone/fax, email, address (home/residence), habits/preferences/behavior – additionally, Total Impact Paint S.R.L. processes data consisting of personal identification number and series and number of identity document strictly for the identification of winners of promotional campaigns (if such campaigns take place) and for compliance with tax legislation requirements. Also, some of this data is necessary as a unique identifier of the person depending on the type of contest/promotion/application/game they participate in.

  1. For post-sales activities, including customer relationship services, informing users/customers about the evaluation of products and services offered by Total Impact Paint S.R.L., improving the quality of products and services within the Call Center service:

– name and surname, date and place of birth, phone/fax, email, address (home/residence), voice, habits/preferences/behavior, other data resulting from product evaluations by customers – additionally, Total Impact Paint S.R.L. processes data related to: personal identification number, series and number of identity document, banking data, only for situations involving service replacements.

  1. For evidential purposes regarding the activities mentioned above and archiving: storing personal data mentioned for the above purposes for maintaining records related to activities performed, for protecting rights in court and exercising other rights according to the law and contracts concluded, fulfilling any archiving requirements, in accordance with legal provisions.

Personal data benefiting from a special protection regime, such as personal identification number, series and number of identity document, will be collected and processed in restrictive conditions and in accordance with legal provisions to ensure compliance with applicable rules in the field of data protection concerning them. Providing personal data is necessary for Total Impact Paint S.R.L. to carry out the activities listed above. Your refusal to provide this data may result in Total Impact Paint S.R.L. being unable to provide you with the respective services, information, respond to your requests, or perform any other activities listed above.

  1. To whom do we disclose your personal data

To achieve one or more purposes mentioned above, Total Impact Paint S.R.L. may disclose your personal data to the following categories of recipients:

– contractual partners of Total Impact Paint S.R.L. (such as companies with which Total Impact Paint S.R.L. has partnership relationships, but only under a confidentiality commitment from them, guaranteeing that this data is kept safe and that the provision of this personal information is made in accordance with applicable law),

– service providers (marketing services, courier services, payment/banking services or other services), including entities assisting Total Impact Paint S.R.L. in data processing as authorized agents, insurers, public authorities (Prosecutor’s Office, Police, courts and other competent state bodies), based on and within the limits of legal provisions and as a result of expressly formulated requests, other companies in the same group as Total Impact Paint S.R.L. as well as yourself as a data subject in the context of exercising your right of access.

Data recorded by electrolistica.ro is not sold to third parties and is used only for the purpose of improving electrolistica.ro services.

  1. By reading this Policy, you acknowledge that you are guaranteed the rights provided by law, namely:
  • to be informed about the processing of your personal data, according to the law;
  • access to your personal data;
  • intervention on your personal data;
  • not to be subject to an individual decision with automatic character;
  • to object to the processing of personal data concerning you and to request rectification, updating or deletion of data under the law – in the case of personal data processed for direct marketing purposes, this right can be exercised at any time, free of charge and without justification;
  • to address the court in case violations of legislation in this matter are found.

You can exercise these rights by sending an email to Total Impact Paint S.R.L. by accessing the contact form at www.electrolistica.ro/contact or by email at office@electrolistica.ro

You can also oppose at any time and without justification, the processing of your personal data for direct marketing purposes, by sending a written request to Total Impact Paint S.R.L. (by accessing the contact form at electrolistica.ro/contact/or by email: office@electrolistica.ro), dated and signed for this purpose. In this case, your request will be forwarded to the specialized department of Total Impact Paint S.R.L.; you may receive a message confirming that your option has been noted, as well as any other necessary information, as appropriate.

  1. Special provisions regarding minors

Total Impact Paint S.R.L. does not aim to process personal data of minors in its data processing activities. Special attention is paid to ensuring that any processing of personal data of minors is carried out in accordance with legal requirements and in strictly determined cases.

electrolistica does not carry out promotional activities of direct marketing towards minors.

Minors who have not reached the age of 14 are not allowed to request products or services or any communications on the Total Impact Paint S.R.L. website, or participate in contests or campaigns of Total Impact Paint S.R.L., unless this is done on behalf of the minor by the legal representative or guardian of the minor concerned, according to the law.

Minors who have reached the age of 14 can purchase products or services and request and receive communications from Total Impact Paint S.R.L. only if they have the consent of their legal representative or guardian, according to the law.

Moreover, any person who provides us with personal data through the website or other applications or devices covered by this Policy guarantees that they are of legal age, respectively have full legal capacity.

Any collection or processing of personal data of minors will be carried out only in accordance with the law, taking into account the above.

  1. Data processing duration

It will generally be determined by the moment you exercise your right to object, under art. 15 para. 2 of Law no. 677/2001. Exception: For commercial data, the data processing period is 5 years, as a rule, or until the right to object is exercised. Also, Total Impact Paint S.R.L. may store personal data for a longer period of time for evidential and archiving purposes.

Additionally, the storage of personal data for a longer period of time may be done for statistical purposes, service improvement, customer account administration, market research/studies.

  1. Other information

Please check each time you use our website this Privacy Policy to be informed about it at all times.

At the end of the processing operations, the recorded data may be archived, in whole or in part, for the purpose of carrying out statistics, improving services, managing customer accounts, market research/studies, under the conditions in which they will be used for similar purposes as those provided in this document.

Electrolistica assumes no responsibility for any incorrect registration of personal data caused by data indexing software.